| Institutional and relational determinants in high- and medium-extent food product crises: the inner perspective of a public health crisis. | |
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MedLine Citation:
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PMID: 20645203 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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In 2008, Canada enacted its biggest-ever food recall in response to a Listeria crisis, stemming from a Maple Leaf Foods plant, that killed 22 Canadians. Afterwards, Maple Leaf's market share quickly returned to pre-crisis levels, but the long-term repercussions of the scare still reverberate in Maple Leaf's brand. In this case study, which offers an organizational perspective on the food recall, data was collected, through in-depth interviews of persons involved in the crisis response, and analyzed. The aim of this paper is to make transparent the ways in which Maple Leaf Foods organized their resources to manage the 2008 food recall. Results reveal that institutional and relational determinants are the most important factors in high- and medium-extent food product crises, whereas external and internal effects primarily influence an organization's capacity to cope with severe crises. Based on these findings, a conceptual framework is presented and managerial implications are discussed. |
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Authors:
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Sylvain Charlebois; Hilary Horan |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: International journal of environmental health research Volume: 20 ISSN: 1369-1619 ISO Abbreviation: Int J Environ Health Res Publication Date: 2010 Aug |
Date Detail:
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Created Date: 2010-07-20 Completed Date: 2010-11-04 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 9106628 Medline TA: Int J Environ Health Res Country: England |
Other Details:
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Languages: eng Pagination: 299-312 Citation Subset: IM |
Affiliation:
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University of Regina, Regina, Saskatchewan, Canada. sylvain.charlebois@uregina.ca |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Canada Consumer Product Safety* Disease Outbreaks / prevention & control Food Contamination* Food Industry / standards Foodborne Diseases / epidemiology*, prevention & control Humans Hygiene Listeria / isolation & purification Listeria Infections / epidemiology, prevention & control Models, Organizational Product Recalls and Withdrawals Product Surveillance, Postmarketing Public Health Safety Management |
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