Document Detail

Institutional and relational determinants in high- and medium-extent food product crises: the inner perspective of a public health crisis.
MedLine Citation:
PMID:  20645203     Owner:  NLM     Status:  MEDLINE    
In 2008, Canada enacted its biggest-ever food recall in response to a Listeria crisis, stemming from a Maple Leaf Foods plant, that killed 22 Canadians. Afterwards, Maple Leaf's market share quickly returned to pre-crisis levels, but the long-term repercussions of the scare still reverberate in Maple Leaf's brand. In this case study, which offers an organizational perspective on the food recall, data was collected, through in-depth interviews of persons involved in the crisis response, and analyzed. The aim of this paper is to make transparent the ways in which Maple Leaf Foods organized their resources to manage the 2008 food recall. Results reveal that institutional and relational determinants are the most important factors in high- and medium-extent food product crises, whereas external and internal effects primarily influence an organization's capacity to cope with severe crises. Based on these findings, a conceptual framework is presented and managerial implications are discussed.
Sylvain Charlebois; Hilary Horan
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Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  International journal of environmental health research     Volume:  20     ISSN:  1369-1619     ISO Abbreviation:  Int J Environ Health Res     Publication Date:  2010 Aug 
Date Detail:
Created Date:  2010-07-20     Completed Date:  2010-11-04     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9106628     Medline TA:  Int J Environ Health Res     Country:  England    
Other Details:
Languages:  eng     Pagination:  299-312     Citation Subset:  IM    
University of Regina, Regina, Saskatchewan, Canada.
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MeSH Terms
Consumer Product Safety*
Disease Outbreaks / prevention & control
Food Contamination*
Food Industry / standards
Foodborne Diseases / epidemiology*,  prevention & control
Listeria / isolation & purification
Listeria Infections / epidemiology,  prevention & control
Models, Organizational
Product Recalls and Withdrawals
Product Surveillance, Postmarketing
Public Health
Safety Management

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