| Indigenous and Immigrant Populations' Use and Experience of Community Pharmacies in New Zealand. | |
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MedLine Citation:
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PMID: 22252567 Owner: NLM Status: Publisher |
Abstract/OtherAbstract:
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We sought to identify what services indigenous (Maori) and immigrant populations use pharmacies for, and how long pharmacy staff spend interacting with them, as longer interactions are associated with better quality care. We review literature on counseling in pharmacy, and interaction length as an indicator of counseling quality. 1,086 interactions were discretely observed in 36 pharmacies in 5 cities around New Zealand. Maori or Pacific people, along with men, were more likely to treat pharmacies as prescription 'depots', being less likely to buy over-the-counter or pharmacist only medicines (ORs: 0.25-0.72). However, the influence of demographic factors on interaction length was small (|B|s < 7.7 s). The weak effect of ethnicity on interaction length suggests that pharmacies are providing advice of relatively consistent quality to different population groups. Possible barriers to use of pharmacies for primary healthcare, including over-the-counter medicines in Maori and Pacific people are discussed. |
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Authors:
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James A Green; Kasey Brown; Jason Burgess; Doris Chong; Kevin Pewhairangi |
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Publication Detail:
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Type: JOURNAL ARTICLE Date: 2012-1-18 |
Journal Detail:
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Title: Journal of immigrant and minority health / Center for Minority Public Health Volume: - ISSN: 1557-1920 ISO Abbreviation: - Publication Date: 2012 Jan |
Date Detail:
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Created Date: 2012-1-18 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 101256527 Medline TA: J Immigr Minor Health Country: - |
Other Details:
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Languages: ENG Pagination: - Citation Subset: - |
Affiliation:
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School of Pharmacy, University of Otago, P.O. Box 56, Dunedin, 9054, New Zealand, james.green@otago.ac.nz. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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