Document Detail

Improving productivity in the dental practice: a starting point.
MedLine Citation:
PMID:  8910726     Owner:  NLM     Status:  MEDLINE    
Materials, patients, and information flow through the business, but all must pass through the dentist's hands. Thus they are the constraint within the dental practice. Dentists therefore must pay close attention to streamlining and simplifying clinical processes, delegating administration wherever possible, and outsourcing technical services. It is recommended that techniques such as four-handed dentistry, tray-batching of instruments, computerisation of records, and efficient scheduling of appointments, be adopted to improve through-put. Measures used to assess decision-making and performance-evaluation include the use of a computerised cashbook, appointment-book analysis, comparison of actual versus budgeted income and expenditure, net profit, and return on investment. These measurements are, however, an adjunct to intuition and experience. There must be an awareness that, if patient perceptions fall short of their expectations because of the improvement in clinical efficiencies, such optimisation would be to the detriment of the practice. To achieve on-going improvement, the dentist must create a learning environment where motivated team members are willing to engage in systematic problem solving, experimentation, and the learning and transfer of knowledge.
R J George
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Publication Detail:
Type:  Comparative Study; Journal Article    
Journal Detail:
Title:  The New Zealand dental journal     Volume:  92     ISSN:  0028-8047     ISO Abbreviation:  N Z Dent J     Publication Date:  1996 Sep 
Date Detail:
Created Date:  1997-02-13     Completed Date:  1997-02-13     Revised Date:  2006-11-15    
Medline Journal Info:
Nlm Unique ID:  0401065     Medline TA:  N Z Dent J     Country:  NEW ZEALAND    
Other Details:
Languages:  eng     Pagination:  73-5     Citation Subset:  D; IM    
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MeSH Terms
Appointments and Schedules
Costs and Cost Analysis
Dental Care
Dental Instruments
Dental Materials
Dental Records
Dental Staff
Efficiency, Organizational*
Financial Management / economics,  organization & administration
Management Information Systems
Medical Records Systems, Computerized
Patient Care Team
Personnel Management / methods
Practice Management, Dental / economics,  organization & administration*
Technology, Dental
Reg. No./Substance:
0/Dental Materials

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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