Document Detail

Healthcare Commission calls for help as complaints flood in.
MedLine Citation:
PMID:  15795980     Owner:  NLM     Status:  MEDLINE    
The NHS's new complaints system is buckling under massive pressure. The Healthcare Commission is facing a backlog of more than 3,700 grievances and a private company will be brought in next week to help clear the build-up. The commission expects to receive 9,000 complaints by the end of its first year--almost double the number anticipated.
Ian Lloyd
Publication Detail:
Type:  News    
Journal Detail:
Title:  The Health service journal     Volume:  115     ISSN:  0952-2271     ISO Abbreviation:  Health Serv J     Publication Date:  2005 Feb 
Date Detail:
Created Date:  2005-03-29     Completed Date:  2005-03-30     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  8605800     Medline TA:  Health Serv J     Country:  England    
Other Details:
Languages:  eng     Pagination:  5     Citation Subset:  H    
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MeSH Terms
Great Britain
Patient Advocacy*
Patient Satisfaction*
State Medicine / organization & administration,  standards*

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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