| Healthcare Commission calls for help as complaints flood in. | |
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MedLine Citation:
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PMID: 15795980 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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The NHS's new complaints system is buckling under massive pressure. The Healthcare Commission is facing a backlog of more than 3,700 grievances and a private company will be brought in next week to help clear the build-up. The commission expects to receive 9,000 complaints by the end of its first year--almost double the number anticipated. |
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Authors:
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Ian Lloyd |
Publication Detail:
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Type: News |
Journal Detail:
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Title: The Health service journal Volume: 115 ISSN: 0952-2271 ISO Abbreviation: Health Serv J Publication Date: 2005 Feb |
Date Detail:
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Created Date: 2005-03-29 Completed Date: 2005-03-30 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 8605800 Medline TA: Health Serv J Country: England |
Other Details:
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Languages: eng Pagination: 5 Citation Subset: H |
Affiliation:
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ian.lloyd@emap.com |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Great Britain Patient Advocacy* Patient Satisfaction* State Medicine / organization & administration, standards* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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