| General population and medical student perceptions of good and bad doctors in mozambique. | |
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MedLine Citation:
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PMID: 21710412 Owner: NLM Status: In-Data-Review |
Abstract/OtherAbstract:
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Context: A key element of the doctor-patient relationship is to understand the patient's and doctor's perceptions of quality care. Objectives: To assess the perceptions of good and bad doctors among first-year medical students and local community members in a semi-urban, African settings. Methods: Using open-ended and closed dichotomous questions, 115 first-year medical students in Beira, Mozambique were surveyed regarding their perceptions of a 'good' and 'bad' doctor. Students then surveyed 611 community members in a predominately poor, semi-urban neighbourhood.<br Results: Answers to open-ended questions provided by both groups produced the same four most important positive characteristics, with good diagnostic and therapeutic skills and dedication ranked highest. Closed-ended questions revealed that local community members felt that being concerned/considerate and diagnosing well were equally important (19.5% and 17.5%, respectively) compared to students (17.5% and 41.2%, respectively). The most important negative characteristics to the open-ended question for both groups were discrimination and contemptuous behaviour: 29.3% for community members and 27.4% for medical students. The biggest difference between groups was poor attending skills: 17.3% by community members and 3.9% by medical students. Conclusion: This study highlights differences and similarities between the perceptions of medical students and community members concerning a 'good' and a 'bad' doctor. Our data suggest that perceptions are guided by the experiences and values of those interviewed. Results indicate that medical education in developing countries should focus on patient-centered care, including communication skills and attitudes, besides training knowledgeable doctors. |
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Authors:
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Annett Pfeiffer; Bruce H Noden; Zoë A Walker; Rembrant Aarts; Josefo Ferro |
Publication Detail:
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Type: Journal Article Date: 2011-04-02 |
Journal Detail:
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Title: Education for health (Abingdon, England) Volume: 24 ISSN: 1469-5804 ISO Abbreviation: Educ Health (Abingdon) Publication Date: 2011 Apr |
Date Detail:
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Created Date: 2011-06-28 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 9607101 Medline TA: Educ Health (Abingdon) Country: England |
Other Details:
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Languages: eng Pagination: 387 Citation Subset: IM |
Affiliation:
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Faculdade de Ciências de Saúde, Universidade Católica de Moçambique, Beira, Moçambique. Annett@teledata.mz. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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