| Gaming Industry Employees' Responses to Responsible Gambling Training: A Public Health Imperative. | |
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MedLine Citation:
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PMID: 21656199 Owner: NLM Status: Publisher |
Abstract/OtherAbstract:
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Gaming industry employees work in settings that create personal health risks. They also have direct contact with customers who might engage in multiple risky activities (e.g., drinking, smoking, and gambling) and might need to facilitate help-seeking by patrons or co-workers who experience problems. Consequently, the empirical examination of the processes and procedures designed to prepare employees for such complex situations is a public health imperative. In the current study we describe an evaluation of the Casino, Inc. Play Responsibly responsible gaming program. We surveyed 217 employees prior to and 1 month after (n = 116) they completed a multimedia driven responsible gambling training program. We observed that employees improved their knowledge of responsible gambling concepts from baseline to follow-up. The Play Responsibly program was more successful in providing new knowledge than it was in correcting mistaken beliefs that existed prior to training. We conclude, generally, that Play Responsibly is associated with increases in employees' responsible gambling knowledge. |
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Authors:
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Debi A Laplante; Heather M Gray; Richard A Labrie; John H Kleschinsky; Howard J Shaffer |
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Publication Detail:
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Type: JOURNAL ARTICLE Date: 2011-6-9 |
Journal Detail:
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Title: Journal of gambling studies / co-sponsored by the National Council on Problem Gambling and Institute for the Study of Gambling and Commercial Gaming Volume: - ISSN: 1573-3602 ISO Abbreviation: - Publication Date: 2011 Jun |
Date Detail:
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Created Date: 2011-6-9 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 9425991 Medline TA: J Gambl Stud Country: - |
Other Details:
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Languages: ENG Pagination: - Citation Subset: - |
Affiliation:
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Harvard Medical School, Boston, MA, USA, debi_laplante@hms.harvard.edu. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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