| Five-star service: the simple truth. | |
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MedLine Citation:
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PMID: 19174962 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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That happens when a consultant who teaches five-star service to healthcare practices becomes a patient? From the initial evaluation in a private practice, through surgery and rehabilitation, this article outlines the first-hand experience of the author and outlines the simple truth about how to stand out in your community as the premier provider of quality care and customer service. |
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Authors:
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Wendy Lipton-Dibner |
Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: The Journal of medical practice management : MPM Volume: 24 ISSN: 8755-0229 ISO Abbreviation: J Med Pract Manage Publication Date: 2008 Sep-Oct |
Date Detail:
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Created Date: 2009-01-29 Completed Date: 2009-02-25 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 8605494 Medline TA: J Med Pract Manage Country: United States |
Other Details:
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Languages: eng Pagination: 76-8 Citation Subset: T |
Affiliation:
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Professional Impact, Inc. wendy@pro-impact.com |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Attitude of Health Personnel Consumer Satisfaction Humans Patient Satisfaction* Practice Management, Medical* Quality of Health Care / standards* United States |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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