Document Detail


Five-star service: the simple truth.
MedLine Citation:
PMID:  19174962     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
That happens when a consultant who teaches five-star service to healthcare practices becomes a patient? From the initial evaluation in a private practice, through surgery and rehabilitation, this article outlines the first-hand experience of the author and outlines the simple truth about how to stand out in your community as the premier provider of quality care and customer service.
Authors:
Wendy Lipton-Dibner
Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  The Journal of medical practice management : MPM     Volume:  24     ISSN:  8755-0229     ISO Abbreviation:  J Med Pract Manage     Publication Date:    2008 Sep-Oct
Date Detail:
Created Date:  2009-01-29     Completed Date:  2009-02-25     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  8605494     Medline TA:  J Med Pract Manage     Country:  United States    
Other Details:
Languages:  eng     Pagination:  76-8     Citation Subset:  T    
Affiliation:
Professional Impact, Inc. wendy@pro-impact.com
Export Citation:
APA/MLA Format     Download EndNote     Download BibTex
MeSH Terms
Descriptor/Qualifier:
Attitude of Health Personnel
Consumer Satisfaction
Humans
Patient Satisfaction*
Practice Management, Medical*
Quality of Health Care / standards*
United States

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


Previous Document:  Let physicians be physicians.
Next Document:  What's in your contract?