Document Detail


Efficiency analysis of a multi-specialty telemedicine service.
MedLine Citation:
PMID:  10908440     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
OBJECTIVE: The goal of this project was to assess case turn-around times for store-and-forward and real-time video consultations in the Arizona Telemedicine Program. MATERIALS AND METHODS: Five components contributing to total case turn-around time were analyzed. Each parameter was submitted to statistical analysis and compared for store-and-forward and real-time sessions. RESULTS: Turn-around for real-time are longer than for store-and-forward sessions. Real-time sessions take longer, from when the consulting clinician is contacted to the time the case is reviewed. This is compounded by the fact that real-time sessions sometimes need to be rescheduled. For both types of consults, the time to deliver the final report is the longest segment of the total turn-around time. CONCLUSION: Several factors contribute to case turn-around times. By identifying and analyzing each contributing factor, it is possible to revise consult protocols to improve efficiency.
Authors:
E Krupinski; P Webster; M Dolliver; R S Weinstein; A M Lopez
Publication Detail:
Type:  Journal Article; Research Support, U.S. Gov't, Non-P.H.S.    
Journal Detail:
Title:  Telemedicine journal : the official journal of the American Telemedicine Association     Volume:  5     ISSN:  1078-3024     ISO Abbreviation:  Telemed J     Publication Date:  1999  
Date Detail:
Created Date:  2000-08-22     Completed Date:  2000-08-22     Revised Date:  2006-11-15    
Medline Journal Info:
Nlm Unique ID:  9507612     Medline TA:  Telemed J     Country:  UNITED STATES    
Other Details:
Languages:  eng     Pagination:  265-71     Citation Subset:  IM    
Affiliation:
Arizona Telemedicine Program, University of Arizona and Department of Radiology, University of Arizona College of Medicine, Tucson, Arizona, USA.
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MeSH Terms
Descriptor/Qualifier:
Arizona
Efficiency, Organizational*
Humans
Remote Consultation / organization & administration*
Time Factors

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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