Document Detail


ED navigators steer patients with social, financial, or behavioral health needs to appropriate resources.
MedLine Citation:
PMID:  23214228     Owner:  NLM     Status:  In-Process    
Abstract/OtherAbstract:
Especially in times of economic distress, patients who lack health care connections tend to wind up in the ED. However, administrators at Sutter General and Sutter Memorial hospitals in Sacramento, CA, have discovered that by pairing these patients with ED navigators, they can be plugged into appropriate resources and follow-up care so that they are less likely to return to the ED for non-emergent problems. The ED navigators are employees of The Effort, the regional federally qualified health center (FQHC), but they are located in each of the hospitals' EDs. The navigators can schedule same-day or next-day appointments for patients with a provider at one of the FQHC's clinics. The ED navigator program works in concert with theTriage, Transport, and Treatment (T3) program, a similar program also run by the FQHC that targets frequent ED users with more complex needs. Studies show theT3 program has reduced return visits to the ED by 65%.
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Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  ED management : the monthly update on emergency department management     Volume:  24     ISSN:  1044-9167     ISO Abbreviation:  ED Manag     Publication Date:  2012 Dec 
Date Detail:
Created Date:  2012-12-10     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9425690     Medline TA:  ED Manag     Country:  United States    
Other Details:
Languages:  eng     Pagination:  137-9     Citation Subset:  H    
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