Document Detail


Displaying employee testimonials on recruitment web sites: effects of communication media, employee race, and job seeker race on organizational attraction and information credibility.
MedLine Citation:
PMID:  19702377     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
This study investigated participants' reactions to employee testimonials presented on recruitment Web sites. The authors manipulated the presence of employee testimonials, richness of media communicating testimonials (video with audio vs. picture with text), and representation of racial minorities in employee testimonials. Participants were more attracted to organizations and perceived information as more credible when testimonials were included on recruitment Web sites. Testimonials delivered via video with audio had higher attractiveness and information credibility ratings than those given via picture with text. Results also showed that Blacks responded more favorably, whereas Whites responded more negatively, to the recruiting organization as the proportion of minorities shown giving testimonials on the recruitment Web site increased. However, post hoc analyses revealed that use of a richer medium (video with audio vs. picture with text) to communicate employee testimonials tended to attenuate these racial effects.
Authors:
H Jack Walker; Hubert S Feild; William F Giles; Achilles A Armenakis; Jeremy B Bernerth
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Publication Detail:
Type:  Journal Article; Multicenter Study; Randomized Controlled Trial    
Journal Detail:
Title:  The Journal of applied psychology     Volume:  94     ISSN:  0021-9010     ISO Abbreviation:  -     Publication Date:  2009 Sep 
Date Detail:
Created Date:  2009-08-25     Completed Date:  2009-10-06     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  0222526     Medline TA:  J Appl Psychol     Country:  United States    
Other Details:
Languages:  eng     Pagination:  1354-64     Citation Subset:  IM    
Affiliation:
Area of Management, Rawls College of Business, TexasTech University, Lubbock, TX 79409, USA. jack.walker@ttu.edu
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MeSH Terms
Descriptor/Qualifier:
Adult
African Americans / psychology
Attitude
Audiovisual Aids*
Cultural Diversity
European Continental Ancestry Group / psychology
Female
Humans
Internet*
Male
Multivariate Analysis
Personnel Selection / methods*
Persuasive Communication*
United States

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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