Document Detail


Disarming people with words: strategies of interactional communication that crisis (hostage) negotiators share with systemic clinicians.
MedLine Citation:
PMID:  17257380     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
This qualitative study examined the interactional communication strategies used by law enforcement officers during a hostage-taking incident at a high school. The research involved analysis of the negotiation conversation between police crisis (hostage) negotiators and a hostage taker who entered his former high school to take revenge on a teacher. A condensed version of the talk was micro-analyzed with the actual negotiators from the incident, using ethnographic and Interpersonal Process Recall interviewing methods. Results illustrated that the negotiators used interactional communication strategies valued by systemic family therapists to reach a peaceful conclusion to the incident.
Authors:
Laurie L Charlés
Publication Detail:
Type:  Journal Article; Review    
Journal Detail:
Title:  Journal of marital and family therapy     Volume:  33     ISSN:  0194-472X     ISO Abbreviation:  J Marital Fam Ther     Publication Date:  2007 Jan 
Date Detail:
Created Date:  2007-01-29     Completed Date:  2007-04-11     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  7904614     Medline TA:  J Marital Fam Ther     Country:  United States    
Other Details:
Languages:  eng     Pagination:  51-68; discussion 69-76     Citation Subset:  IM    
Affiliation:
Family Therapy Program, Department of Counseling and School Psychology, University of Massachusetts, Boston, MA 02125-3383, USA. laurie.lopez-charles@umb.edu
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MeSH Terms
Descriptor/Qualifier:
Consultants*
Criminal Psychology / methods
Crisis Intervention / methods*
Forensic Psychiatry / methods
Humans
Law Enforcement / methods*
Negotiating / methods*
Patient Care Team / organization & administration
Physician's Role
Police*
United States

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