| Developing new dental communication skills assessment tools by including patients and other stakeholders. | |
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MedLine Citation:
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PMID: 22184591 Owner: NLM Status: In-Data-Review |
Abstract/OtherAbstract:
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Effectively using patients as teachers to provide authentic feedback is an underused strategy in dental education, but it has potential for integrating the teaching of therapeutic communication skills within the dental clinic setting. This study focuses on the absence of patient input into the design of instruments used to assess students' clinical communication skills and demonstrates how a holistic approach, with input from key stakeholders including patients, was used to produce two such instruments. The development of complementary communication assessment instruments, one for patient use and one for student use, took place in three phases. In Phase I the authors reviewed a sample of existing patient satisfaction surveys; in Phase II they captured input from stakeholders; and Phase III resulted in the generation of the patient communication assessment instrument and the student communication self-assessment instrument. This article highlights communication skill issues relevant to the education of oral health professionals and describes the rationale and process for the development of the first iteration of the patient assessment and student self-assessment clinical communication instruments. |
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Authors:
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Mickey Emmons Wener; Dieter J Schönwetter; Nita Mazurat |
Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Journal of dental education Volume: 75 ISSN: 1930-7837 ISO Abbreviation: J Dent Educ Publication Date: 2011 Dec |
Date Detail:
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Created Date: 2011-12-20 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 8000150 Medline TA: J Dent Educ Country: United States |
Other Details:
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Languages: eng Pagination: 1527-41 Citation Subset: D; IM |
Affiliation:
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Director, Educational Resources and Faculty Development, University of Manitoba, D113-780 Bannatyne Avenue, Winnipeg, Manitoba R3E OW2, Canada;. schonwet@cc.umanitoba.ca. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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