Document Detail


Design and measurement of quality improvement indicators in ambulatory pulmonary care: creating a "culture of quality" in an academic pulmonary division.
MedLine Citation:
PMID:  19809055     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
BACKGROUND: Quality improvement (QI) measures often are cited as goals for individual practices and medical centers and may someday form a component of reimbursement guidelines. Relatively few QI metrics relevant to ambulatory pulmonary medicine have been published. We describe the development and implementation of a QI program in an academic pulmonary division, including progress to date and lessons learned. METHODS: Metrics for the pulmonary QI Dashboard were developed based on an extensive literature review. Patients were identified through International Classification of Diseases-based billing databases, and results data were obtained from a manual and automated review of the electronic medical record. The performance of the division was monitored and presented in regular faculty meetings. Quarterly, confidential, individual scorecards gave each clinician feedback about his or her performance and compared the feedback to that of the faculty of the entire division. RESULTS: Significant improvements were found in many QI measures during a 2-year period. The number of patients with asthma who received appropriately prescribed inhaled corticosteroids increased from a baseline of 76 to 92% to 98%. Flu shot and pneumococcal vaccine administration documentation for patients with COPD increased from baseline values of 11 to 32% and 11 to 34%, respectively, to 90% and 93%, respectively. The COPD Global Initiative for Obstructive Lung Disease pharmacotherapy guidelines adherence increased substantially for patients with all disease stages. Chest CT scan results notification documentation improved from a baseline of 67 to 76% to 98%. Comparison between baseline and QI periods yielded statistically significant increases for these indicators. CONCLUSIONS: QI measures for an ambulatory pulmonary practice can be designed, implemented, and monitored. Key components include a well-structured electronic medical record, measurable outcomes, strong QI leadership, and specific interventions, such as providing feedback through QI review meetings and individual "report cards."
Authors:
David H Roberts; Geoffrey S Gilmartin; Naama Neeman; Joanne E Schulze; Sabrina Cannistraro; Long H Ngo; Mark D Aronson; J Woodrow Weiss
Related Documents :
10187015 - Quality management tool for mass casualty emergency responses and disasters.
11108005 - Treating acute exacerbations of chronic bronchitis.
15869535 - Lifestyle of nordic people with psoriasis.
12027035 - Sexuality and intimacy following radical prostatectomy: patient and partner perspectives.
9412805 - Latex thimble for needle suspension procedures.
17464455 - Does long-term medication with a proton pump inhibitor induce a tolerance to h2 recepto...
Publication Detail:
Type:  Journal Article; Research Support, Non-U.S. Gov't    
Journal Detail:
Title:  Chest     Volume:  136     ISSN:  1931-3543     ISO Abbreviation:  Chest     Publication Date:  2009 Oct 
Date Detail:
Created Date:  2009-10-07     Completed Date:  2009-11-17     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  0231335     Medline TA:  Chest     Country:  United States    
Other Details:
Languages:  eng     Pagination:  1134-40     Citation Subset:  AIM; IM    
Affiliation:
Division of Pulmonary, Critical Care, and Sleep Medicine, Beth Israel Deaconess Medical Center andHarvard Medical SchoolBoston, MA 02215, USA. dhrobert@bidmc.harvard.edu
Export Citation:
APA/MLA Format     Download EndNote     Download BibTex
MeSH Terms
Descriptor/Qualifier:
Ambulatory Care / standards*
Data Collection
Hospital Departments / standards
Humans
Lung Diseases / therapy*
Medical Records
Pulmonary Medicine / education,  standards*

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


Previous Document:  The intersection of risk and benefit: is warfarin anticoagulation suitable for atrial fibrillation i...
Next Document:  Low-dose urokinase in massive pulmonary embolism when standard thrombolysis is contraindicated.