| Corporate culture: the missing piece of the healthcare puzzle. | |
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MedLine Citation:
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PMID: 14513744 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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The U.S. healthcare system requires radical, not incremental, change. Management issues in healthcare delivery are fundamentally different from those in the business world. Systems thinking forces a focus on corporate culture, about which there is little hard data. The use of cost/benefit analysis suffers from the lack of any accepted measure of long-term "benefit." The authors make four observations: (1) corporate culture is both part of the cause and part of the cure for healthcare; (2) long-term financial and functional measures are necessary to make evidence-based decisions; (3) valid, nationwide data must be developed regarding the corporate culture of medicine; and (4) direct (unmodified) application of management theory or practices will not achieve sustainable improvements. |
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Authors:
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J Deane Waldman; Howard L Smith; Jacqueline N Hood |
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Publication Detail:
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Type: Journal Article; Research Support, Non-U.S. Gov't |
Journal Detail:
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Title: Hospital topics Volume: 81 ISSN: 0018-5868 ISO Abbreviation: Hosp Top Publication Date: 2003 |
Date Detail:
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Created Date: 2003-09-29 Completed Date: 2003-10-23 Revised Date: 2006-11-15 |
Medline Journal Info:
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Nlm Unique ID: 0411772 Medline TA: Hosp Top Country: United States |
Other Details:
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Languages: eng Pagination: 5-14 Citation Subset: H |
Affiliation:
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Ro Anderson Graduate Schools of Management, School of Medicine, University of New Mexico, USA. |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Consumer Satisfaction Delivery of Health Care / organization & administration* Efficiency, Organizational Humans Organizational Culture* Organizational Innovation Personnel Loyalty Quality Assurance, Health Care* United States |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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