| Consultation in general practice: a standard operating procedure? | |
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MedLine Citation:
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PMID: 15288919 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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The objectives of this study were to describe the features of consultation within general practice with special attention to the differences between short, moderate and long consultations. An analysis of 2801 videotaped consultations of 183 General Practitioners from six countries participating in the Eurocommunication Study was made. The communicative behaviour was gauged by means of the Roter Interaction Analysis System. The consultation can be seen as a "standard operating procedure" consisting of 8% social behaviour, 15% agreement, 4% rapport building, 10% partnership building, 11% giving directions, 28% giving information, 14% asking questions and 7% counselling. A short consultation can be described as an encounter with a little bit of social behaviour to set the contact, medical questioning, giving directions for the further consultation and advises in order to solve the problem(s) mentioned. In a long consultation doctors take more time for a social talk, they give more attention to the relation or contact with the patient, they listen more extensively, especially to psychosocial problems, and they give more information. |
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Authors:
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Myriam Deveugele; Anselm Derese; Dirk De Bacquer; Atie van den Brink-Muinen; Jozien Bensing; Jan De Maeseneer |
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Publication Detail:
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Type: Journal Article; Research Support, Non-U.S. Gov't |
Journal Detail:
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Title: Patient education and counseling Volume: 54 ISSN: 0738-3991 ISO Abbreviation: Patient Educ Couns Publication Date: 2004 Aug |
Date Detail:
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Created Date: 2004-08-03 Completed Date: 2004-11-08 Revised Date: 2007-11-15 |
Medline Journal Info:
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Nlm Unique ID: 8406280 Medline TA: Patient Educ Couns Country: Ireland |
Other Details:
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Languages: eng Pagination: 227-33 Citation Subset: N |
Affiliation:
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Department of General Practice and Primary Health Care, Ghent University, UZ 1K3 De Pintelaan 185, B 9000 Gent, Belgium. myriam.deveugele@ugent.be |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Belgium Communication* Cooperative Behavior Counseling / organization & administration Cross-Sectional Studies Family Practice / organization & administration* Female Germany Great Britain Health Services Research Humans Male Medical History Taking Netherlands Patient Education as Topic / organization & administration Physician's Role Physician-Patient Relations* Primary Health Care / organization & administration Questionnaires Referral and Consultation / organization & administration* Social Behavior Spain Switzerland Time Factors Time and Motion Studies Videotape Recording |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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