| Conflict management in online relationships. | |
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MedLine Citation:
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PMID: 20712494 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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With the diffusion of networked technology, personal relationships can be easily formed and maintained online today. Similar to a face-to-face situation, conflict is also seen in these online relationships. Early theories suggested that computer-mediated communication (CMC) tends to increase conflicts because of the lack of social-context cues, and CMC is not rich enough to manage conflict. As CMC has become part of our daily life, we often face conflict online, and thus we need to understand how people manage conflict online. This study explored how online users manage interpersonal conflict. Self-report survey data from 159 university students were analyzed to examine their conflict-management styles in association with the perceived closeness of the online relationship and a future intention toward the relationship. The results indicated that online users select cooperative management styles to handle conflict in their close relationships. In addition, online users avoid less cooperative styles when they want to continue the relationship. |
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Authors:
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Kumi Ishii |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Cyberpsychology, behavior and social networking Volume: 13 ISSN: 2152-2723 ISO Abbreviation: Cyberpsychol Behav Soc Netw Publication Date: 2010 Aug |
Date Detail:
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Created Date: 2010-08-17 Completed Date: 2010-11-30 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 101528721 Medline TA: Cyberpsychol Behav Soc Netw Country: United States |
Other Details:
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Languages: eng Pagination: 365-70 Citation Subset: IM |
Affiliation:
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Department of Communication, Western Kentucky University, 1906 College Heights Blvd., Bowling Green, KY 42101, USA. kumi.ishii@wku.edu |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Adolescent Adult Communication Conflict (Psychology)* Cooperative Behavior Female Goals Humans Intention* Internet* Interpersonal Relations* Linear Models Male Negotiating / psychology* Social Behavior* Young Adult |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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