| Community pharmacy incident reporting: a new tool for community pharmacies in Canada. | |
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MedLine Citation:
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PMID: 20959726 Owner: NLM Status: In-Process |
Abstract/OtherAbstract:
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Incident reporting offers insight into a variety of intricate processes in healthcare. However, it has been found that medication incidents are under reported in the community pharmacy setting. The Community Pharmacy Incident Reporting (CPhIR) program was created by the Institute for Safe Medication Practices Canada specifically for incident reporting in the community pharmacy setting in Canada. The initial development of key elements for CPhIR included several focus-group teleconferences with pharmacists from Ontario and Nova Scotia. Throughout the development and release of the CPhIR pilot, feedback from pharmacists and pharmacy technicians was constantly incorporated into the reporting program. After several rounds of iterative feedback, testing and consultation with community pharmacy practitioners, a final version of the CPhIR program, together with self-directed training materials, is now ready to launch. The CPhIR program provides users with a one-stop platform to report and record medication incidents, export data for customized analysis and view comparisons of individual and aggregate data. These unique functions allow for a detailed analysis of underlying contributing factors in medication incidents. A communication piece for pharmacies to share their experiences is in the process of development. To ensure the success of the CPhIR program, a patient safety culture must be established. By gaining a deeper understanding of possible causes of medication incidents, community pharmacies can implement system-based strategies for quality improvement and to prevent potential errors from occurring again in the future. This article highlights key features of the CPhIR program that will assist community pharmacies to improve their drug distribution system and, ultimately, enhance patient safety. |
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Authors:
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Certina Ho; Patricia Hung; Gary Lee; Medina Kadija |
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Publication Detail:
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Type: Journal Article; Research Support, Non-U.S. Gov't |
Journal Detail:
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Title: Healthcare quarterly (Toronto, Ont.) Volume: 13 Spec No ISSN: 1710-2774 ISO Abbreviation: Healthc Q Publication Date: 2010 Sep |
Date Detail:
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Created Date: 2010-10-20 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 101208192 Medline TA: Healthc Q Country: Canada |
Other Details:
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Languages: eng Pagination: 16-24 Citation Subset: H |
Affiliation:
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Institute for Safe Medication Practices Canada, School of Pharmacy, University of Waterloo, Waterloo, Ontario. cho@ismp-canada.org |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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