Document Detail


Communication techniques used by pediatricians during well-child program visits: a pilot study.
MedLine Citation:
PMID:  19632803     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
OBJECTIVE: To analyze occurrences during well-child program visits, specifically the communication techniques used by pediatricians.
METHODS: We analyzed 49 visits to 5 pediatricians in Seville (Spain). To assure the visits were accurately studied, we audio-taped and transcribed them. To quantify the communication techniques used by pediatricians we developed a check list with 27 categories divided into 3 main communication categories for the visit; "concrete data gathering," "narrative support" and "information and counseling."
RESULTS: We identified 2025 instances in which pediatricians used a communication technique, 1201 (59%) instances in which the pediatrician used a communication technique to gather information, and 824 (41%) instances in which they gave information and counseling. Pediatricians used a limited range of techniques to inform, counsel and give narrative support to patients. Significant differences among pediatricians were observed in the use of most techniques.
CONCLUSION: A limited range of communication techniques were observed. The lack of homogeneity among pediatricians suggests different styles of communication, depending on the quantity and quality of communication techniques used.
PRACTICE IMPLICATIONS: This finding can be regarded as a useful hypothesis and should be confirmed with larger pediatrician samples, as it would help to better understand consultation practices that may, in time, help improve communication with parents.
Authors:
Cristina Nunes; Mariano Ayala
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Publication Detail:
Type:  Journal Article     Date:  2009-07-26
Journal Detail:
Title:  Patient education and counseling     Volume:  78     ISSN:  1873-5134     ISO Abbreviation:  Patient Educ Couns     Publication Date:  2010 Jan 
Date Detail:
Created Date:  2009-12-01     Completed Date:  2011-01-13     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  8406280     Medline TA:  Patient Educ Couns     Country:  Ireland    
Other Details:
Languages:  eng     Pagination:  79-84     Citation Subset:  N    
Affiliation:
Department of Psychology, Faculty of Human and Social Sciences, University of Algarve, Campus de Gambelas, 8005-139 Faro, Portugal. csnunes@ualg.pt
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MeSH Terms
Descriptor/Qualifier:
Adolescent
Adult
Analysis of Variance
Child
Child Welfare*
Child, Preschool
Communication*
Female
Health Promotion*
Humans
Infant
Infant, Newborn
Male
Middle Aged
Multivariate Analysis
Pediatrics*
Physician-Patient Relations*
Pilot Projects
Regression Analysis
Statistics, Nonparametric

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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