| Breakthrough delivery systems: applying business process innovation. | |
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MedLine Citation:
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PMID: 7662875 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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The way the health care industry conducts business today has been ingrained by over fifty years of tradition. This tradition includes physician training concepts, physician/nurse/patient relationships, and overall organization of the health care delivery system. The industry is now beginning to understand that viewing its operations from an organizational process perspective can provide tremendous competitive advantage. The industry faces perhaps the greatest challenge, because business process innovation requires rethinking the way an organization conducts business. It requires a rediscovery of customer expectations and new revelations about how to provide them with value-added service. |
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Authors:
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J G Nackel |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Journal of the Society for Health Systems Volume: 5 ISSN: 1043-1721 ISO Abbreviation: J Soc Health Syst Publication Date: 1995 |
Date Detail:
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Created Date: 1995-10-12 Completed Date: 1995-10-12 Revised Date: 2004-11-17 |
Medline Journal Info:
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Nlm Unique ID: 9112311 Medline TA: J Soc Health Syst Country: UNITED STATES |
Other Details:
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Languages: eng Pagination: 11-21 Citation Subset: IM |
Affiliation:
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FACHE, Ernest & Young, Los Angeles, CA, USA. |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Commerce
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organization & administration* Delivery of Health Care / organization & administration*, trends Humans Models, Organizational Organizational Innovation* Outcome and Process Assessment (Health Care) Psychology, Industrial Total Quality Management / organization & administration* United States |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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