Document Detail


Benefits of an ISO 9001 certification--the case of a Swiss regional hospital.
MedLine Citation:
PMID:  11183225     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
This paper reports the experience of a quality management project leading to an ISO 9001 certification in a Swiss regional hospital. It describes the motivations for the project, the process that was followed and the benefits of the approach. It also shows its limitations, problems encountered as well as costs and resources involved. The emphasis is on practical issues. Choices that were made are discussed and lessons are drawn.
Authors:
A Staines
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Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  International journal of health care quality assurance incorporating Leadership in health services     Volume:  13     ISSN:  1366-0756     ISO Abbreviation:  Int J Health Care Qual Assur Inc Leadersh Health Serv     Publication Date:  2000  
Date Detail:
Created Date:  2001-09-05     Completed Date:  2001-09-20     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9711269     Medline TA:  Int J Health Care Qual Assur Inc Leadersh Health Serv     Country:  ENGLAND    
Other Details:
Languages:  eng     Pagination:  27-33     Citation Subset:  H    
Affiliation:
Hôpital de Zone de St-Loup/Orbe, Pompaples, Switzerland.
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MeSH Terms
Descriptor/Qualifier:
Certification / standards*
Hospitals, District / standards*
Interdepartmental Relations
Models, Organizational
Switzerland
Total Quality Management / organization & administration*

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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