Document Detail


Assessing the Usability of a Telemedicine-based Medication Delivery Unit for Older Adults through Inspection Methods.
MedLine Citation:
PMID:  22195137     Owner:  NLM     Status:  In-Data-Review    
Abstract/OtherAbstract:
Polypharmacy and medication non-adherence are common in older adults, potentially leading to medication-related problems and increased healthcare expenditures. Medication Delivery Units (MDUs) may improve adherence, but their interfaces may present usability challenges for older adults with age-related impairments. We used a combination of three inspection methods - heuristic evaluation, cognitive walkthrough, and simulated elderly interaction, to identify potential concerns with the usability of a commercially available telemedicine MDU. Each method revealed different problems, with repeated discoveries via different methods providing triangulated evidence. Despite the MDU's general usability, issues of varying severity were discovered. Significant usability issues associated with physical interactions with the MDU included loading and unloading the medication blister packs, and opening the delivered medication prior to administration. Less severe issues centered on small text sizes and poor user feedback. Further usability testing, involving older adults with a variety of impairments, is needed to validate findings.
Authors:
Frank M Ligons; Katrina M Romagnoli; Suzanne Browell; Harry S Hochheiser; Steven M Handler
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Publication Detail:
Type:  Journal Article     Date:  2011-10-22
Journal Detail:
Title:  AMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium     Volume:  2011     ISSN:  1942-597X     ISO Abbreviation:  AMIA Annu Symp Proc     Publication Date:  2011  
Date Detail:
Created Date:  2011-12-23     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  101209213     Medline TA:  AMIA Annu Symp Proc     Country:  United States    
Other Details:
Languages:  eng     Pagination:  795-804     Citation Subset:  IM    
Affiliation:
Department of Biomedical Informatics, University of Pittsburgh, Pittsburgh, PA;
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