| Analysis of the effect of conflict-management and resolution training on employee stress at a healthcare organization. | |
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MedLine Citation:
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PMID: 16425697 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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Conflict is inevitable and can be both positive and negative. Although it is impossible, and probably not wise, to eliminate conflict, it is prudent for healthcare organizations to provide direct instruction in conflict-management training. In this study, 23 supervisors and managers in a local healthcare organization participated in two 3-hour sessions designed to teach practical conflict-management strategies immediately applicable to their workplace duties and responsibilities. A comparison of pretest and posttest measures indicates statistically significant differences in four areas and suggests a positive influence of the brief intervention. |
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Authors:
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Dana L Haraway; William M Haraway |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Hospital topics Volume: 83 ISSN: 0018-5868 ISO Abbreviation: Hosp Top Publication Date: 2005 |
Date Detail:
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Created Date: 2006-01-23 Completed Date: 2006-02-24 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 0411772 Medline TA: Hosp Top Country: United States |
Other Details:
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Languages: eng Pagination: 11-7 Citation Subset: H |
Affiliation:
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Teacher Education Department at the University of West Florida, USA. |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Conflict (Psychology)* Female Florida Health Facilities* Hospital Administrators Humans Inservice Training Interprofessional Relations* Male Negotiating* Questionnaires Staff Development Stress, Psychological* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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