| The 6 Dimensions of Promising Practice for Case Managed Supports to End Homelessness: Part 2: The 6 Dimensions of Quality. | |
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MedLine Citation:
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PMID: 22146635 Owner: NLM Status: Publisher |
Abstract/OtherAbstract:
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PURPOSE/OBJECTIVES:: Homelessness is a social condition increasing in frequency and severity across Canada. Interventions to end and prevent homelessness include effective case management in addition to an affordable housing provision. Little standardization exists for service providers to guide their decision making in developing and maintaining effective case management programs. The purpose of this 2-part article is to articulate dimensions of promising practice for case managers working in a "Housing First" context. Part 1 discusses research processes and findings and Part 2 articulates the 6 dimensions of quality. PRIMARY PRACTICE SETTING:: Practice settings include community-based organizations that employ and support case managers whose primary role is moving people from homelessness into permanent supportive housing. FINDINGS/CONCLUSIONS:: Six dimensions of promising practice are critically important to reducing barriers, improving sector collaboration, and ensuring that case managers have appropriate and effective training and support. Dimensions of promising practice are (1) collaboration and cooperation-a true team approach; (2) right matching of services-person-centered; (3) contextual case management-culture and flexibility; (4) the right kind of engagement-relationships and advocacy; (5) coordinated and well-managed system-ethics and communication; and (6) evaluation for success-support and training. IMPLICATIONS FOR CASE MANAGEMENT PRACTICE:: Effective, coordinated case management, in addition to permanent affordable housing has the potential to reduce a person's or family's homelessness permanently. Organizations and professionals working in this context have the opportunity to improve processes, reduce burnout, collaborate and standardize, and, most importantly, efficiently and permanently end someone's homelessness with the help of dimensions of quality for case management. |
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Authors:
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Katrina Milaney |
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Publication Detail:
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Type: JOURNAL ARTICLE |
Journal Detail:
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Title: Professional case management Volume: 17 ISSN: 1932-8095 ISO Abbreviation: - Publication Date: 2012 Jan |
Date Detail:
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Created Date: 2011-12-7 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 101291585 Medline TA: Prof Case Manag Country: - |
Other Details:
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Languages: ENG Pagination: 4-12 Citation Subset: - |
Affiliation:
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Katrina Milaney, PhD, is the Manager of Research & Policy with the Calgary Homeless Foundation. Katrina has been a researcher for several years engaged in numerous collaborative projects that uncover the root causes of social issues including poverty and homelessness and how solutions to social issues can advance social change. Katrina has a master's degree in Community Health Sciences and is currently pursuing a PhD in Interdisciplinary Studies. She is a regular guest lecturer at the University of Calgary and has been with the Calgary Homeless Foundation since June 2009. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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